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Shoppermotion

Glossary

Main aisle

The main aisle is the wide central corridor that distributes shoppers into the rest of the store, where a large share of in-store promotions is concentrated.

The main aisle, sometimes called the power aisle, is usually a wide corridor in the central area of the store that provides a panoramic view of the key categories. Almost every store format has one and almost every trip crosses it, which is why so much of what happens in the rest of the store can be explained from it.

Most promotional trade is concentrated within a few metres of the main aisle, so its analysis focuses on a few questions: which share of trips turns into each aisle, which end caps and pallets get real attention and which are passed at full speed, and how a new promotion changes the direction shoppers take. Shoppermotion answers them with aisles direction, customer flow and end caps performance.

Layout affects how much traffic the main aisle gets: herringbone and grid layouts concentrate most traffic along it, with a large impact on nearby end caps and promotional islands.

In an analysis of 20,000 shopping missions in a Madrid supermarket, 48% of customers were attracted by the fresh food areas at the start of their trip, and the non-alcoholic ready-to-drink category attracted 15% of all traffic from the entrance. Moving it to the back of the store kept shoppers longer in the main aisle: the six surrounding shelves received an average of 7% more traffic and promotional sales rose by 3.4%.

FAQ

Questions, answered.

Why is the main aisle so important in a supermarket?

Shoppers usually enter it directly from the entrance, and a large share of in-store promotions is located within a few metres of it, so understanding behaviour there explains much of what happens in the rest of the store.

Which metrics are used to analyse the main aisle?

Dwell time and predominant flow direction, the share of trips turning into each aisle, and the attention and conversion of the end caps and pallets placed along it.

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