COVID-19

Control your stores' capacity on all your categories

Retail companies are slowly restoring commercial activity in order to overcome the challenges raised by COVID-19, but going back to the routine means implementing some measures to ensure it is safe for customers to go shopping again. Since health authorities have declared that social distancing plays a critical role in fighting against the spread of the virus, all businesses will have to guarantee a minimum distance is respected between customers. The good news is that we have launched a tool to help retailers comply with this measure.

At Shoppermotion we work with token-based analytics. That is, we attach small electronic devices to shopping carts and baskets that broadcast their position in real-time, so we can collect the complete journey of customers in stores. In addition, we combine it with Wi-Fi and cameras in order to monitor behavior tendencies and obtain ground truth about in-store traffic.

01

Real Time Alerts

Reports every 5 minutes to security and associates. Hence, if social distancing is not being respected or the maximum number of people has been reached, it will automatically send an email and SMS notification.
02

CAPACITY-ORIENTED KPIs

New metrics and results have been released such as average distance between shopping tools, density of foot traffic per square foot in order to comply with any social distance requirements.
03

Crowd prevention

Our machine learning engine forecasts unexpected increases in traffic and notifies associates in real-time before the limits are reached and avoids bottlenecks in the layouts.
04

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