Skip to content
Shoppermotion

Retargeting & Cross-selling

Find where sales leak. Win them back one aisle later.

Find the biggest areas of loss in conversion and the optimal secondary touchpoints for communication, power end caps and displays.

CoffeeCoffeeBiscuitsBiscuitsMilkMilkCerealCerealBeerBeerSnacksSnacksWineWineLOWHIGH

End caps execution

Every end cap, ranked by what it really does.

Thanks to their accessibility and visibility, end caps attract more attention than aisles. But not in every category, so keeping control over them shows where there is room to improve.

Traffic penetration, time to visit and engagement give a realistic view of what happens at each end cap, and what needs to change.

How we raise end caps performance
DAIRY & CHILLEDPRODUCECHECKOUTIN64%38%22%51%30%

Full analysis of each category

A 360° funnel for every category.

The most effective way to measure a category is its conversion funnel. It shows how many potential buyers you lose and at which step of the visit, so category managers can adapt their strategy and lift visibility and sales.

Control the performance of each category
Traffic · passed the category100%Visual contact · slowed below 45 cm/s58%Engaged · stopped below 25 cm/s31%Buyers · product on the ticket13%

Cross-selling strategies

Turn one mission into two categories.

Shoppers usually come in with a specific mission, and good retailers make the most of that visit by drawing attention to products they were not looking for.

The correlation matrix reveals which categories are visited together, so secondary displays land exactly where they recover missed conversions from a neighbouring category.

How to cross-sell in the store
CoffeeCoffeeBiscuitsBiscuitsMilkMilkCerealCerealBeerBeerSnacksSnacksWineWineLOWHIGH

Detection of blind spots

Light up the black box.

For teams that rely only on aggregated sales, the store is a black box. Heatmaps and customer flow maps show how shoppers behave in the corners nobody measures, and which areas they never reach.

How we prevent low traffic areas

FAQ

Questions, answered.

What is a missed conversion?

A shopper who engaged with a bay (stopped below 25 cm/s) and left without buying from it. Because every path is matched with its ticket, these are counted, not estimated.

Can missed conversions be retargeted?

Yes. They can become an audience for in-store screens later in the trip, or for your Retail Media Network where pseudonymised loyalty identifiers are available.

See your store the way your shoppers do.

Book a meeting with our retail analysts and see real trips, real tickets and real conversion.