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Shoppermotion

Shopper Insights

How your shoppers change, before sales tell you.

Learn behavioural changes in shoppers, both at a macro and a micro level, the evolution of their shopping missions and ROI benchmarks for every category.

Concept store

Know if the new concept really works.

Flagship and concept stores are one of the most used ways to test new products and strategies. Combined with Shoppermotion, retailers can monitor precisely how behaviour changes and how it differs from traditional stores.

How to evaluate new store concepts
ENGAGEMENT RATE · 8 WEEKS AFTER OPENINGConcept storeStandard stores

Categories benchmarks

Rank every category against its peers.

Comparing periods shows the evolution of the business and precise areas for improvement. Benchmarking with similar stores by region, format or type tells you whether performance is below or above average, and whether action is needed.

Learn how to compare and rank categories
ENGAGEMENT RATE BY CATEGORYProduce82%Dairy74%Bakery66%Coffee & tea41%Snacks58%Household35%CHAIN AVG

Shopping tools

Baskets and trolleys tell different stories.

Shopping journeys vary with the tool. Baskets usually mean short trips for a few products; trolleys mean stocking up for the coming weeks. Retailers can follow the trends of each group and adapt formats and displays to them.

Classify customers per shopping tool

Footprint performance

Optimise every metre of the floor.

Much of what happens in a store is explained by the main aisle, which distributes visitors to the rest of the layout. Analysing secondary and boundary areas as well reveals alternative locations ranked by impact and performance.

How we optimise every inch on the floor
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See your store the way your shoppers do.

Book a meeting with our retail analysts and see real trips, real tickets and real conversion.