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Shoppermotion

Estado del servicio

Estado de Shoppermotion

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Todos los sistemas funcionan con normalidad

Bases de datos, seguidores y agentes funcionan con normalidad.

Última comprobación 0s hace · cada 30 s

Latencia API · p50

45 ms

Seguidores en línea

48.213

de 48.391 desplegados

Posiciones / segundo

18.420

en todos los sitios

Ejecuciones de agentes hoy

1284

briefings, preguntas, alertas

Regiones

Latencia de ida y vuelta

  • EU West

    Frankfurt

    38 ms

    Operativo

  • US East

    Virginia

    44 ms

    Operativo

  • APAC

    Singapore

    61 ms

    Operativo

Platform

Operativo

  • Shoppermotion AI web app

    Dashboards, reports and the weekly briefing

    Operativo
    90 days ago99.99% uptimeToday

  • REST API

    Metrics, positions and exports

    Operativo
    90 days ago99.98% uptimeToday

  • MQTT broker

    Real-time position streams

    Operativo
    90 days ago100% uptimeToday

Databases

Operativo

  • Primary database

    Stores, layouts, users and configuration

    Operativo
    90 days ago100% uptimeToday

  • Analytics warehouse

    Trips, tickets and aggregated metrics

    Operativo
    90 days ago99.97% uptimeToday

  • Ingestion pipeline

    Position and ticket processing

    Operativo
    90 days ago99.99% uptimeToday

Trackers

Operativo

  • Tag network

    BLE tags on trolleys, baskets and assets

    Operativo
    90 days ago99.99% uptimeToday

  • AoA anchors

    Ceiling locators in stores and warehouses

    Operativo
    90 days ago99.98% uptimeToday

  • Gateways

    Anchor to cloud connectivity

    Operativo
    90 days ago99.99% uptimeToday

Agents

Operativo

  • Ask Shoppermotion AI

    Natural-language questions over your data

    Operativo
    90 days ago99.98% uptimeToday

  • Briefing agent

    Weekly store and category briefings

    Operativo
    90 days ago100% uptimeToday

  • Anomaly agent

    Alerts on traffic, dwell and conversion shifts

    Operativo
    90 days ago99.99% uptimeToday

Integrations

Operativo

  • BI connectors

    Power BI, Tableau, Looker

    Operativo
    90 days ago100% uptimeToday

  • Webhooks and email

    Notifications and scheduled exports

    Operativo
    90 days ago99.99% uptimeToday

Incidentes anteriores

  1. Sep 12, 2026Minor

    Delayed exports in the analytics warehouse

    • Resolved. Exports caught up at 10:42 CEST. No data was lost.
    • Identified. A slow maintenance job delayed scheduled CSV exports by up to 25 minutes.
  2. Aug 04, 2026Minor

    Elevated API latency in US East

    • Resolved. Latency back to normal after scaling the API tier.
    • Investigating. p95 latency above 600 ms for some REST requests.
  3. Jul 19, 2026Maintenance

    Scheduled maintenance: AoA anchor firmware

    • Completed. Rolling firmware update completed store by store, outside opening hours.