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Shoppermotion

Case study · Advanced statistics

Case study for a grocery chain

When shoppers walk in, their next move is nearly impossible to predict. Examining traffic flow reveals dead spots and the categories that sell together.

CoffeeCoffeeBiscuitsBiscuitsMilkMilkCerealCerealBeerBeerSnacksSnacksWineWineLOWHIGH

At the moment customers cross the entrance, it's nearly impossible to predict their next move. That's why it's essential to examine traffic flow first. With that information, you can locate dead spots and hard-to-reach corners, usually shown as dark areas.

Since moving products is the name of the game, the layout should lead customers through the store, exposing them to products while carrying the stimuli that encourage purchase. How shoppers experience your store is part of your brand, and it deserves the same care as any other part of the business.

What the study covers

  • Traffic flow and dead spots
  • The correlation matrix: categories visited in the same trip
  • Turning correlations into cross-selling placements
  • Measuring the lift of secondary displays

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Metrics used in this study

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